At CraftNCreation, the privacy of our visitors is one of our main priorities. This Privacy Policy document outlines the types of information that we collect, record, and how we use it to provide you with our specialized design and precision CNC carving services. We are dedicated to ensuring that your interaction with our portfolio and service offerings is secure and transparent, building a relationship of trust from the very first click.

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We collect two primary types of information from our users. First is personal data you voluntarily provide through our "Contact Us" or project inquiry forms. This typically includes your full name, email address, phone number, company name, and details about your specific project requirements, design ideas, or material specifications (such as Wood, WPC, or WBC requests). Second, we automatically collect non-personally identifiable information through standard web logs and cookies. This data includes your IP address, browser type, referring pages, and information on how you navigate our portfolio, helping us understand which areas of our creative work are most relevant to our audience.

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Any information collected is used solely for the internal business purposes of CraftNCreation. Your contact details allow us to respond effectively to your inquiries, provide accurate project quotes, and communicate with you during the design and manufacturing phases. The analytical data we collect from your site visit is utilized to optimize the website’s performance, improve our portfolio layout, and ensure our services are meeting the needs of clients searching for high-quality 2D and 3D relief work. We maintain a strict policy against selling, renting, or trading your personal data to any third-party marketers.

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While we are a dedicated workshop based in Uttarakhand, our website is built and hosted using the Wix platform. As such, information you submit may be processed and stored by Wix. CraftNCreation and Wix implement a variety of security measures to maintain the safety of your personal information when you submit it. While we strive to use commercially acceptable means to protect your personal data, we recognize that no method of transmission over the internet, or method of electronic storage, is 100% secure, and we encourage users to also take precautions with their own data.

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CraftNCreation respects your rights over your data. Depending on your location and applicable privacy laws, you have the right to request access to the personal data we hold about you, to request corrections to any inaccuracies, or to request the deletion of your information. If you wish to exercise any of these rights, or if you have any questions or concerns regarding this Privacy Policy and how we handle your information, please contact us directly through the communication channels listed on our "Contact Us" page.

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We reserve the right to update this Privacy Policy to reflect changes in our services or relevant legal requirements. When we make changes, we will update the "effective date" at the top of this policy, and we encourage you to review it periodically to stay informed about how we are protecting your information.